Singapore Pools’ IT Accomplishments in 2018

Founded on 23 May 1968, Singapore Pools was set up as a pragmatic approach to counter illegal gambling activities and provide people with a safe and trusted avenue for betting. It channels any surplus to the Tote Board, which funds worthy causes that benefit the lives of Singaporeans.

Despite being an established organisation for more than 50 years, Singapore Pools recognises the need to constantly innovate and improve its services. It is committed to be a “Company for Good,” and leverages its technology capital and IT expertise to serve the community. To this end, it launched iShine Cloud in 2018, which provides charities with a range of charity-specific solutions via a secure cloud-based IT platform.

The platform enables charities to improve their productivity, governance and efficiency of operations. It also enables them to focus more resources on their beneficiaries. To date, iShine Cloud has onboarded more than 31 charities with over 1,512 users. It aims to scale up its solutions and support even more charities in the future.

As an IT-enabled business, Singapore Pools believes that digitisation will enable it to better serve its customers and communities. Last year, it scored a major IT accomplishment when it successfully deployed PoolzConnect, an IP-based telephone betting system that connects to a secure payment gateway linked to the customer’s pre-defined and approved bank account. This new service allows customers to place bets at any time and receive their winning prize automatically, without the need for them to visit a physical outlet or submit their identification documents.

It also enabled the company to enhance its customer service and implement a higher level of responsible gaming framework. Its successful deployment was attributed to the strong leadership support and engagement of top management, the effective project management team and clear definition of what was required. In addition, it also achieved re-certification of its high standard of information security and integrity controls.

Other highlights from its IT achievements last year include launching Group TOTO and iTOTO, two new ways to share a bet. It also introduced a new ‘6-out-of-49’ TOTO game and won the BCA Green Mark GoldPlus Award for its energy-efficient data centre.

The app can be downloaded on both Android and iOS devices, but it is not available in the Google Play Store for Android OS mobile users due to the company’s internal policy. This is to prevent the app from being used for unauthorized activities and to protect its customers’ information.

The most common way to get a singapore pools sports betting account is through the website. Just head to the official website and follow the instructions on how to create an account. Enter your personal details, including a valid email address and password. Once you have your account, you can bet on various sporting events and watch live streams of some matches as well. If you encounter any problems, you can always contact the customer service via phone or email.